1. What is GoTruVibe?
GoTruVibe is a Singapore-based marketplace where you can book wellness, cultural, and experiential activities such as sound baths, yoga sessions, heritage walks, tea ceremonies, and more.
2. How do I make a booking?
1. Browse any experience
2. Select the date and time
3. Click “Book Now”
4. Complete the payment
5. Receive confirmation instantly via email
2. Select the date and time
3. Click “Book Now”
4. Complete the payment
5. Receive confirmation instantly via email
3. What payment methods do you accept?
We accept major debit and credit cards through Stripe, and online payments via PayPal.
4. Can I cancel or reschedule my booking
Yes, based on our cancellation policy:
Full refund: Cancel 48 hours before the experience
50 percent refund: Cancel 24–48 hours before
No refund: Less than 24 hours
Rescheduling depends on host availability.
5. What if the host cancels the experience?
You will receive a full refund.
6. Do you allow solo travellers?
Yes, many experiences welcome solo travellers.
Some activities may require a minimum number of participants.
7. How do I communicate with the host?
Your confirmation email will include host contact details or meeting instructions.
8. Where is GoTruVibe based?
We are based in Singapore, with experiences currently available locally.
9. Who do I contact for help?
Email us at hello@gotruvibe.com.